Shipping policy
Shipping Policy
At HeloaMode, we work with trusted suppliers to deliver your order safely.
Processing Time
Orders are processed within 1–3 business days.
Shipping Time
- Canada & USA: 5–12 business days
Split Shipments
Items may arrive separately if shipped from different warehouses.
Tracking
A tracking number will be sent by email after shipping. Please allow a few days for updates.
Shipping Fees
Shipping costs are calculated at checkout. Free shipping may be available on selected offers.
Delays
Delays can happen due to high demand or carrier issues.
Address Accuracy
Please make sure your shipping address is correct. We are not responsible for incorrect information.
Lost Packages
We are not responsible for packages marked as delivered